BoothCentral Support

Go to website

• Event Organizers: Image Size and Resolution Guide

  Event Organizers: Image Size and Resolution Guide All Event Organizers will need to submit one banner image (.jpg or .png) for the their event listing. If you're having a virtual or hybrid event, you'll need to submit two additional images for the live page of your virtual event. 1. Cover Image Upload in the following section: Event Listing > Basic Information The image should be: Width: 696px (Safe Zone: 400px) Height: 392px (Safe Zone: 400px)Very popular

• Creating Your First BoothCentral Event

  Creating Your First BoothCentral Event Video instructions located here and at the end of this article. Create an Event Organizer Account If you haven't done so, create an Event Organizer account on BoothCentral at https://my.boothcentral.com/v/create-account/promoter. Create Your Event Once your Event Organizer account is created, log in and click the Create an Event button. There are mVery popular

• Options for the "Event Video" (video at the top of your Live Page)

  Options for the "Event Video" (video at the top of your Live Page) If you would like to have an Event Video at the top of your Live Page, please note the two options below. Option 1: Attendees Click Play Button This option is typically used by events that have a Welcome Video at the top of their live event page. Attendees will need to press Play to start the video. WhilePopular

• Event Organizer Toolbox

  Event Organizer Toolbox Here are some helpful resources as you move through the process of hosting your event. Contacting BoothCentral You can reach out to BoothCentral with any questions you may have. We want your event to be a success! Email - support@boothcentral.comSome readers

• Configuring Your Virtual Booths

  Configuring Your Virtual Booths The information below describes several ways you can configure the booths at your virtual event. All Vendors Are Randomized (Default) Randomized Range of Booths at Top of Page | Everything Below is Also Randomized Pin Specific Booths to Top of Page (without randomization) | Everything Below is Randomized All Booths Alphabetized All Vendors Are Randomized (Default) _With this option, the tiles will be in a different order for eachSome readers

• Can I Edit My Event After I Publish It?

  Can I Edit My Event After I Publish It? Video Tutorial After you publish your event, you are able to make many changes. From your Event Organizer Dashboard, click the title of your event. From the left navigation bar, select what you would like to editSome readers

• How Do I Move a Booth Host to a New Booth Location?

  How Do I Move a Booth Host to a New Booth Location? To move a booth host to a new booth location, you must first have set up your booth host application correctly. Click here for more information. If the booth you'd like to move a Booth Host into is available, follow these steps: From your Event Organizer Dashboard, click the title of your event. ![](https://storage.crisp.chat/users/helpdesk/website/e7e612ee4346f800/imFew readers

• How Do I Accept Non-Credit Card Payments in BoothCentral?

  How Do I Accept Non-Credit Card Payments in BoothCentral? BoothCentral defaults to allowing credit card payments. In addition to credit cards, we also allow you to accept payments through Check, Cash, PayPal, and ACH. EVENT CREATION You'll need to set up your event to accept additional payment methods. For more information on creating your event, click here. When you get to the Vendor Payments section, select the text boxesFew readers

• How to Cancel a Booth Host's Registration

  How to Cancel a Booth Host's Registration Log into your Event Organizer account and click on the applicable event. Click on Applications then View on the left navigation bar. Here you will see a tabs for Pending, Approved, Started, Denied and Cancelled applications. Navigate to the Approved tab. Then locate the appropriate Booth Host and click the **Few readers

• How to Approve/Deny Booth Host Applications

  How to Approve/Deny Booth Host Applications Login to your Event Organizer account and click on the applicable event. In the left navigation bar, click Applications then View. (For instructions, on the Jury / Review feature, click here.) Click on the Pending Approval tab. Then, click on the **Review ** button to view a Booth Host's application. ![](https://storage.crisp.chat/users/helpdesk/websitFew readers

• How Do I Sign Up for Stripe with the Email on my BoothCentral Account?

  How do I sign-up for Stripe with the email on my BoothCentral account? When attempting to sign up for a Stripe account using the same email address used to sign up to BoothCentral, you may receive the following error: An account already exists with this email. If you’d like to create a new Stripe account with the same email address, sign in and follow the instructions to manage multiple accounts. While a Stripe Express account does exiFew readers

• How Can I View Reports in BoothCentral?

  How can I view Reports in BoothCentral? **BoothCentral provides you with reporting for both in-person and virtual events. ** Access reports by following these steps: Log into your Event Organizer account and click on the applicable event. Click **ReFew readers

• In-Person Event Application - Booth Offerings Set Up Tips

  In-Person Event Application - Booth Offerings Set Up Tips When setting up your in-person event's vendor application, you can set up your booth offerings in one of two ways: enter each space individually, or group the spaces. 1. Set up booth spaces individually 2. Group your spaces ![](https://storage.crisp.chat/users/helpdesk/website/e7e612ee4346f800/screenshot-oFew readers

• How to Connect Your BoothCentral Event to Eventbrite

  How to Connect Your BoothCentral Event to Eventbrite If you'd like to collect more information from your attendees than their name and email address, or you'd like to charge for attendance, you can connect your BoothCentral event to Eventbrite.Few readers

• Payment Terms

  Payment Terms When you are creating your event, you will have two option for your payment terms - Due Upon Acceptance or Due Upon Sign-Up. Due Upon Acceptance If you choose this option, the Booth Host's credit card is charged when you approve their application. It is not charged when they submit their application. Due Upon Sign-Up If you choose this option, the Booth Host's credit card is charged when they submit the application.Few readers

• How Do I Jury the Applicants to My Event?

  How Do I Jury the Applicants to My Event? Video instructions located here and at the end of this article. Follow the process below to "jury" the applicants to your event. From your Event Organizer dashboard, click on your event. In the left navigation bar,Few readers

• How Do I Issue a Credit to a Booth Host?

  How Do I Issue a Credit to a Booth Host? Follow these instruction to issue a credit to a booth host. Open your event and select the **ApplicatFew readers

• Best Practices for Your Livestream

  Best Practices for Your Livestream Congratulations on deciding to host a livestream as part of your virtual event! We've seen a lot of livestreams on the BoothCentral platform, based on what we've observed the following best practices will set you up for a successful broadcast! Practice ahead of time. Once you receive your stream key from BoothCentral, you can practice broadcasting to BoothCentral at any time. Make sure you go live at least once before your event and think throughFew readers

• How to Cancel an Event (or Delete)

  How to Cancel an Event We're sorry that you may need to cancel your event. If there is anything we can do to help make your event happen, please let us know! In order to cancel an event, you'll first need to cancel or deny all the applications to your event. Instructions on how to cancel an application. This is an important step because you'll need to make decisions on refunds. Send an email to support@boothcenFew readers

• Adding an Application Fee

  Adding an Application Fee When creating your event, you have the option to add a non-refundable application fee to the application. To do so, you simply need to check the Application Fee box and add the amount you would like to charge. This is found in the Booth Application > Application section when you are creating or editing your event. After you publish your evFew readers

• How to Add a Filter to Your Event

  How To Add a Filter to Your Event If you have a lot of virtual booths at your event, you may want to add a filter which will allow your attendees to quickly access what they are looking for. The filter looks like this when it is added to your event. Using the image above, when the attendee clicks Jewelry they will only see the jewelry vendor until they clear the filter orFew readers

• How to Download Your Exhibitor's Images

  How to Download Your Exhibitor's Images If you need to use your exhibitor's images for social media posts or other marketing purposes you are able to download them by following these steps. Open your event and select Applications > Jury / Review from the left sidebar,. Click the Jury button for the exhibitor you would like to download a picture of. You may need to change the Status (top left drop-down field) to Approved or All. On the top-right of the image, click theFew readers

• How to Invite Others to Jury

  How to Invite Others to Jury Video instructions located here. This article can be used in communication with your jurors - Responding to Your Jury Invitation. As an Event Organizer, you can invite others to jury your applications without giving them your BoothCentral login credentials. From your Event Organizer dashboard, click on the title of the event. ![](https://storage.crisp.chaFew readers

• How Do I Adjust a Booth Host's Add-ons?

  How Do I Adjust a Booth Host's Add-ons? From your Event Organizer Dashboard, click the title of your event. ![](https://storage.crisp.chat/users/helpdesk/website/e7e612ee4346f800/image-2021-06-10-at-93550Few readers

• Responding to Your Jury Invitation

  Responding to Your Jury Invitation Congratulations on being invited to the jury process of your event! This article will explain the basics of the BoothCentral jury process. There are two main sections to the Jury page, Filtering and Jurying. Filtering The filtering section allows you to control the way you sort and view the applicants to your event. For example, if you wanted to review all of the applicants that you've tagged, you could sort by Tags. ![](https://storage.crisp.cFew readers

• How Do I Disable the Booth Search For My Virtual Event?

  How Do I Disable the Booth Search For My Virtual Event? The booth search is a useful tool to find a specific booth on your page, but depending on the number of booth hosts at your event, you may prefer to disable it by following the instructions below. From your Event Organizer Dashboard, click the title of your event. In the left navigation bar, click “Live Event Page” then “AdvancedFew readers

• How to Create A Trial Event

  How to Create A Trial Event We're glad you're interested in hosting an event with BoothCentral! If you'd like to test out the platform, follow the steps below to get a feel for what you will experience as an Event Organizer AND what your booth hosts will experience! Create Your Trial Event [View Your TrialFew readers

• How Does the Waitlist Work?

  How Does the Waitlist Work? As you approve your applications, there may be some pending applications that you are not able to immediately approve or deny. The Waitlist is a great option to let the applicant know that you are interested in their work, but not able to approve them yet. Please be aware of the following as you use the Waitlist: Applicants are notified. Once you Waitlist the applicant, they will receive an email notification. You may add a personal message if you would liFew readers

• BoothCentral Financial Reporting

  BoothCentral Financial Reporting Below are the three of our most helpful reports for reconciling your event's finances. BoothCentral Fees Report Location: Reports > "BoothCentral Fees" Description: This report itemizes a) the total amount each exhibitor paid for their booth space and b) the total amount of BoothCentral fees and credit card fees per exhibitor. Example: If you would like to see the total amount you made on your event after the fees, open the event in BootFew readers

• How to Edit the Tabs on Your Virtual Event Page

  How to Edit the Tabs on Your Virtual Event Page Once you have published your event, you are able to edit the tabs located above your virtual booths. You are able to add up to 3 custom tabs on your live event page for things like event schedules, sponsors, information about your organization, etc.Few readers

• How Do I Disable the Counter on My Virtual Event?

  How Do I Disable the Counter on My Virtual Event? One of the features that you may want to change on your Virtual Event page is the counter located above the Event Video. This counter tells you how many people are currently on your event page. From your Event Organizer Dashboard, click the title of your event. In the left navigation bar, click “Live Event Page” then “Advanced Options”. ScroFew readers

• How Do I Ask For Resumes When My Attendees Register For My Event?

  How Do I Ask For Resumes When My Attendees Register For My Event? If your event has a career focus you may want to request a resume from your attendees. To set up your event so that attendees have the option to upload a resume, follow these steps: From your Event Organizer Dashboard, open your event. In the left navigation bar, click “Live Event Page” then “Advanced Options”. Scroll down until you see “Allow users to upload a resume when registering”. By default, this will be uncFew readers

• How Do I Change "Meet the Vendors" For My Virtual Event?

  How Do I Change "Meet the Vendors" For My Virtual Event? Once you have set up your Virtual Event Page, there are some features you may want to change. One of these is changing the default text of Meet the Vendors to something that is more suitable for your event, such as "Employers", "Schools", "Speakers", etc. Follow the instructions below to make this change: From your Event Organizer DasFew readers