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How to apply for an event, edit a virtual booth, and more.
How Do I Review My Virtual Booth and Test My Video Chat?
How Do I Review My Virtual Booth and Test My Video Chat? Use the following instructions to review the key components of your virtual booth. You can test your video chat any time after you've been approved for the event. Log into BoothCentral.com, go to your event, and click the Review Your Booth button at the top of the page to enter the event.
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How Do I Edit My Virtual Booth (Update Images, Video Link, and Other Info)?
How Do I Edit My Virtual Booth (Update Images, Video Link, and Other Info)? Video instructions located here and at the end of this article. Log into BoothCentral.com with your vendor credentials. Login Page Navigate to My Events and click the Edit Booth link for the appropriate event.  of up to 8MB per image. This includes one cover photo and five additional images. The cover image should be: Width: 800px Height: 480px Larger images are fine as long as the aspect ratio of 5:3 is kept. Your cover image is the image attendees will see on the event page before they enter your virtual booth, so you will want it to be inviting and representative of your business. If
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How to Apply to an Event
How to Apply to an Event Applying for an event in BoothCentral is easy. Follow these steps or view this video tutorial. Find the event you would like to participate in (you may have a link directly to your event from your Event Organizer), click the button that says Apply for Booth. Apply for Booth
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How Do I Add a Hyperlink to My Virtual Booth Description?
How Do I Add a Hyperlink to My Virtual Booth Description? Log into BoothCentral.com with your booth host credentials. Navigate to My Events and click Edit Booth for the appropriate event. Scroll down to the Virtual Event section of the application. There are two fields that allow HTML formatting, look for these fields "Please provide a brief description..." and "Please
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Can Multiple People Log In as a "Booth Host"?
Can Multiple People Log In as a "Booth Host"? Multiple people can log in with the same user credentials (email and password). To have multiple people logged in at the same time, just follow the steps to log into a booth, and make sure everyone is using the same log-in email and password. This is helpful in scenarios such as: Testing your video chat before the event. After your booth is approved, two or m
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What will your Virtual Booth look like?
What will your Virtual Booth look like? The details displayed in your Virtual Booth will be populated based on the information you entered in your event application. The following screenshot will give you an idea of where the different pieces of information will show up! ![](https://storage.crisp.chat/users/helpdesk/website/e7e612ee4346f800/image-2021-05-06-at-50819-pm_a1ovzw.
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How Do I Find My Event Organizer's Contact Information?
How Do I Find My Event Organizer's Contact Information? Your Event Organizer's contact information can be found on the Event Information page for your event. Log into your BoothCentral account and click Event Info. ![](https://storage.crisp.chat/users/h
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How to Share a Video using Screen Share
How to Share a Video using Screen Share While using Google Chrome on a PC or laptop, share your tab by following these steps: Click on the Screen Share icon In the "Share your screen" dialog box, choose Chrome Tab Select the correct tab with your video Check Share Audio - don't forget this step! Click Share button , you may disconnect the user or ban the user. Both options will remove the person from your virtual booth. **D
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The "Share" button is grayed out when I try to share my screen
The "Share" button is grayed out when I try to share my screen Share Button is Grayed Out You have to select one of your screens/tabs/applications to be able to click the Share button: Start screen share Click on one of the options in the tabs: **Your Entire Screen
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How to Record a Video Chat
How to Record a Video Chat Booth Hosts can record their video chat session by clicking a Record button. The recording is saved onto their hard drive. Starting a recording After starting your video chat, click the Record button. Record Button You'll see a 5-second countdown before your recording begins. Other participants in your meeting will be notified that a recording is starting
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How to Change My Credit Card
How to Change My Credit Card Click on your name in the upper right of your screen and select View Profile. Scroll down to the Online Payments section and click the Add New Payment Method button to add your new credit card. Add Payment option After you confirm your new card, you will be able to make it your default card by clicking the Set as Default Payment button. You
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What if I Need to Leave My Virtual Booth During the Event?
What if I Need to Leave My Virtual Booth During the Event? You may need to leave your virtual booth during your event. If you need to take a break you have several options: Put up an Away Message. There are a variety of ways you can put up an away message, from a handwritten note placed in front of the screen to sharing a video with a countdown timer of when you'll be back. Our recommendation is to create something digitally and share your screen with your away message. See b
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How Do I Mute the Livestream Video?
How Do I Mute the Livestream Video? If you'd like to mute the livestream for any reason, you have several options: Pause the video by clicking on the Play/Pause button on the lower left of the player. Mute or Lower the Volume by using the volume control on the lower right of the player (see image below). Click and drag the volume bar to the left to lower or mute the volume.  Online Payment Methods (credit card) Company Information Booth Host Profile (Info that auto-populates future applications) Instructions:
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How Can I View My Booth Payment?
How Can I View My Booth Payment? There are two ways to keep track the payments for your booth(s). Email Notification After making a payment, BoothCentral will send you an email stating the amount you have paid. BoothCentral Account For each event you are able to see all your payments from the Payment section of your BoothCentral application. Log in to your BoothCentral account. Click View Application for your event. Click the blue View Payments button at the top of
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Will I Be Notified When Someone Enters My Video Chat?
Will I Be Notified When Someone Enters My Video Chat? When someone enters your video chat, you will hear a chime to announce their arrival. If you step away from your device or have another browser window open, make sure to have your volume turned up so that you don't miss it! If you'd like to hear what the chime sounds like, you may enter your booth from a different device. (If you are testing before your event begins, make sure to log in on the second device with your Booth Host crede
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How Do I Cancel My Registration and Get A Refund?
How Do I Cancel My Registration and Get A Refund? Booth Central is the platform that your event is using to manage the event. Different events on our platform have different cancelation and refund policies. Because of this all refunds and cancelations will need to go through your Event Organizer. You can find their contact information by following these instructions.
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Virtual Booth Host FAQs
Virtual Booth Host FAQs **What is a live virtual event? ** A live virtual event connects exhibitors with attendees virtually. This can occur through a text chat or a face to face interaction. The exhibitor's booth is set up at their home or office and attendees have the opportunity to live chat with the exhibitor. This is all done from a single event webpage. I’m not “techy”, am I going to be able to figure this out? We think it’s simple enough that anyone will be able to figure it
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How to Mute All Attendees
How to Mute All Attendees You can mute other participants during a call. This feature is useful if a participant doesn't realize that they aren't muted, or you're having quality issues with your video chat. You can choose to mute their cameras, microphones, or both. Video uses a lot of bandwidth, and each participants' network may be overloaded during a large meeting. How to activate this option Click the People icon at the bottom of the video chat area (symbol of people) ![Peo
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How to Share Your Screen
How to Share Your Screen Chrome provides the best screen sharing experience. You can also screen share in Safari and Firefox, but it doesn't have as many features. Use Chrome! Click the Share button in the bottom left of your screen to share: Share screen button A popup will appear, click on what you'd like to share. In Chr
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