Question 1

Preparing to Participate in a Virtual Event

Accepted Answer

Preparing to Participate in a Virtual Event

We are glad you are participating in a virtual event! To ensure you have the best possible experience, please review the following requirements and make sure your browser has access to your camera and mic.

BoothCentral's virtual events run entirely on a browser with a camera and mic. No other software is needed. However, the following browsers are recommended depending on what device you are using:

| Curious what a BoothCentral event looks like? - Click here to see an example!

${color}[#593f73](Check your browser )

Desktop or laptop computers (Windows, MacOS, Linux)

BEST - Chrome
OKAY - Firefox and Safari

|| To screen share, the user must be using a computer (not a mobile device). If you are screen sharing a video with audio, you must use Chrome.

Apple iPhone / iPad / iOS

Safari is required
iOS 12.01 or newer is required
Other browsers are NOT recommended as Apple does not allow your camera to work in other browsers

Android

BEST - Chrome
OKAY - Firefox and Safari

NOT SUPPORTED

Microsoft Edge and Internet Explorer are NOT supported.

USE THE LATEST BROWSER AND OS IF POSSIBLE

For the best possible experience and the least problems, make sure your browser and operating system is the latest version. For browsers, it must be at least:

Chrome 74
Safari 12.1
Firefox 66

*

Question 2

Tips & Tricks For Booth Hosts Video

Accepted Answer

Tips & Tricks for Managing your BoothCentral Virtual Booth

${youtube}Watch this video for a some quick tips and tricks for a successful live virtual event on BoothCentral!

Question 3

How do I Review My Virtual Booth and Test My Video Chat?

Accepted Answer

How do I Review My Virtual Booth and Test My Video Chat?

Use the following instructions to review the key components of your virtual booth. You can test your video chat any time after you've been approved for the event.

Log into BoothCentral.com, go to your event, and click the Review Your Booth button at the top of the page to enter the event.
| If you don't know the link for your event, log in to BoothCentral and click My Events at the top of the page. Then, click View Event for the appropriate event.
At the top of the page you may see an event video and a live chat. If your event has a live stream it will be enabled during the event hours.

Live Event Page || If you see anything as you review your booth that you would like to change, you are able to edit your booth by following these instructions.

Scroll down past the Event Video to view the Virtual Booths and locate yours. Review your booth description and cover image to ensure they display well.
Click the Enter Booth button to enter your virtual booth.
Work your way throug

Question 4

How Do I Edit My Virtual Booth (Update Images, Video Link, and Other Info)?

Accepted Answer

How Do I Edit My Virtual Booth (Update Images, Video Link, and Other Info)?

Log into BoothCentral.com with your vendor credentials.

Login Page

Navigate to My Events and Click the Edit Booth link for the appropriate event.

Edit Booth Button

|| Note: You can only edit your booth after your application has been approved. If you do not see the Edit Booth button, that means your application has not been approved.

Update your information and click Save at the bottom of the page.

Update Your Info

Question 5

Unblock Camera/Mic Access on a Desktop or Laptop Computer

Accepted Answer

Unblock Camera/Mic Access on a Desktop or Laptop Computer

Q: Tips & Tricks For Booth Hosts Video

<h2 id="tipstricksformanagingyourboothcentralvirtualbooth">Tips &amp; Tricks for Managing your BoothCentral Virtual Booth</h2> <p>${youtube}<a href="psSj1Szizmg">Watch this video for a some quick tips and tricks for a successful live virtual event on BoothCentral!</a></p>

When you click on your camera or mic button in the video chat window, do you see the unblock message above?

If so, this means that your camera/mic is blocked by (1) your browser or (2) operating system. Learn how to fix this below!

Chrome users

To unblock your camera/mic:

When you see a message similar to the image above, click the camera icon in your browser's address bar located on the top right (refer to the image below for reference)

Make sure that "Always allow" is selected
Click Done
Refresh the page. If rejoining doesn't work, fully quit the browser and rejoin.

Also try the following:

Click the triple dot Settings icon, upper right of your Chrome window
Click Site Settings > Camera (and then Mic)
Under both Camera and Mic, make sure that boothcentral.com is not on the BLOCK list
Save changes and rejoin the call

macOS users (all browsers) — check Systems Preferences

Follow the steps outlined in this help article.

Firefox users

In a chat, look at the address bar. Click the camera/mic icon there
Click the "x" to turn off

Question 6

How Do I Get into My Virtual Booth on Event Day?

Accepted Answer

How Do I Get into My Virtual Booth on Event Day?

Log in to BoothCentral.com with your booth host credentials.

|| NOTE: You may already be logged in! Look at the top-right of any BoothCentral page, if you see your name, you are already logged in. If you don't see your name, click "Login".

Login Page

Navigate to My Events and click the View Event link for the appropriate event.

'View Event' button

This will bring you to the Event Info page. Click the red Enter Now button at the top of the page to enter the event.

'Enter Now' button

Scroll down the page, locate your virtual booth, and click the Enter Booth button.

'Enter Booth' button

If you are in your virtual booth, attendees will see that you are available.

Most booth hosts will want to open their video chat by clicking the Start Video Chat button. As long as you are in your virtual booth, attendees will be able t

Frequently Read Articles

Browse All Categories