Creating Your First Virtual Event

Create a Promoter Account

If you haven't done so, create a promoter account on BoothCentral at https://my.boothcentral.com/v/create-account/promoter.

Create Your Event

Once your promoter account is created, log in as a promoter and click the 'Create an Event' button. There are five sections:

1. Event Info

This is where you will fill out general information about your event to be shown on your public Event Details page. For the Event Banner Image, refer to this guide on the most optimal resolution and size. Please also fill out as much contact information as possible as that is how the vendors will reach you if they have questions about your event.

2. Application

You can select what standard questions are included in your event application in this section. The Virtual Event section is automatically included if you indicated it is a Virtual Event in the previous section. If you have questions that are not available, please send an email to support@boothcentral.com.

3. Spaces

This is where you specify what type and how many virtual spaces you would like to offer. We HIGHLY recommend you decide on the following questions before populating this section and publishing the event:

Do you want to offer "premium" spots to vendors (e.g. shown higher on the live virtual event)?
Do you want the ability to control the order the vendor tiles appear on the virtual event?

If your answer is "yes", then you should create a separate space for each one you want to be able to reorder. For example, the top space will be the vendor tile that appears first, the second from the top will appear second etc. Another possibility is you might decide you want to offer nine "premium" spots (the top 3 rows) but don't need them to be ordered. For that scenario, you should create a space with a quantity of 9 at the top.

If you still have questions on how to set this up, please contact us at support@boothcentral.com.

4. Add-ons

You can offer additional products to your vendors in this section. 

5. Payment Terms

BoothCentral, by default, will accept online credit card payments on your behalf. If you also allow other payment methods such as check, cash, or PayPal, select the corresponding checkboxes and provide the necessary instructions. For example, if you decide to accept checks, provide a mailing address in the text box. If you decide to accept PayPal, provide a link to your PayPal payment page. NOTE that BoothCentral does not have the ability to accept PayPal payments directly on its platform.

The last part of this section is to specify your payment terms. If you decide to split the total amount due into multiple payments, the 1st payment should either be Due Upon Acceptance or Due Upon Sign-Up. The difference between the two options is that for Due Upon Acceptance, the vendor's credit card will not be charged until you accept them into the event, whereas for Due Upon Sign-Up, their credit card is charged when they submit the application. Note that with Due Upon Acceptance, if the vendor opts to pay by credit card, their credit card will automatically be charged as soon as you accept them into the event. The vendor does not need to log back in to submit a payment nor do you need to do anything else.

First Time Promoters

If you are a first time promoter and this is your very first event, you will be redirected to a Stripe page after completing the Payment Terms section to sign up for a Stripe merchant account. Stripe is BoothCentral's credit card payment processor and will handle all the necessary fund transfers to and from your bank account. It also securely handles and stores vendors' credit card data. As such, BoothCentral does NOT have access to any of your vendors' or your sensitive data.
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