How Do I Issue a Credit to a Booth Host?
IMPORTANT: You should ONLY issue a credit if you are reducing the total amount due for the vendor (such as a discount). Do NOT issue a credit if you only need to perform a refund. Please contact BoothCentral for further assistance.
Follow these instruction to issue a credit to a booth host.
- Open your event and select the Applications > View in the left navigation bar. Click the Review button for the vendor you'd like to issue the credit to.
- Scroll to the Payment section and click the orange Issue Credit button.
- In the pop-up window that appears, enter the amount to credit and fill in the Details/Notes text box. Click the **Submit **button.
In the scenario where you need to credit an amount greater than what the Booth Host has paid (for example, they have paid $25 but you actually owe them $75), you will need to follow one additional step.
- In the scenario just described, a red Enter Refund button will appear. Click this button.
- The following window will open. Enter the Refund Amount, Refund Method, Refund Date, and Reference Number. Click Submit.
Updated on: 23/02/2024
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