How to Cancel a Booth Host's Registration

Please review the steps carefully. Cancellations cannot be reversed once completed.

Step 1: Access Your Event

1. Log in to your Event Organizer account.
2. From My Dashboard/My Events, select the applicable event.

Step 2: Navigate to Applications

1. Click Applications in the left navigation.
2. Select View.

Step 3: Open the Approved Application

1. You will see tabs for Pending, Approved, Started, Denied, and Cancelled.
2. Click the Approved tab.
3. Locate the appropriate Booth Host/Vendor and click Review.

Step 4: Cancel the Registration

1. This will open the Booth Host/Vendor application.
2. Click the red Cancel button.

Step 5: Review Cancellation Options

A cancellation window will pop up. Here you can:

• Refund the Application/Service Fee (optional)
• Add a Cancellation Fee (optional)
• Send a message to the Booth Host/Vendor (optional)

Step 6: Finalize the Cancellation

Click Cancel Registration to complete the cancellation.

What Happens Next?

• The Booth Host/Vendor will be notified by email of the status change.
• If a refund is issued, funds will be returned based on the refund method selected.

Important Notes:

• Proceed with caution — cancellations cannot be reversed.
• If the vendor paid by credit card, it’s best to process the refund through the platform (avoid offline refunds).
• Credit card processing fees won’t be charged if the credit card payment is fully refunded.

Need Help with our platform?

If you need assistance using BoothCentral, you can reach out to us through Live Chat or email us at support@boothcentral.com. We're here to help!

Updated on: 23/02/2026