Articles on: Event Organizers

Adding a Service Fee

When creating or editing your event, you have the option to add a non-refundable Service Fee to vendor applications. This allows you to collect an additional charge separate from the booth cost.

Where to Add the Service Fee

Follow these steps:

Select your event.
Click Edit Event.
Open the Booth Application section.
Go to Vendor Payments.
Locate the Service Fee option.
Check the Service Fee box.
Choose your Fee Type.
Enter the corresponding amount(s).

Adding the Service Fee

Service Fee Types

You can configure the Service Fee using one of the following options:

Fixed Amount

A flat dollar amount added per approved vendor.
Example: $10 per application.

Fixed Amount Service Fee

Percentage

A percentage calculated based on the vendor’s total payment.
Example: 5% of the total cost of the application

Percentage Service Fee

Both Fixed & Percentage

A combination of a flat amount plus a percentage of the total payment.
Example: $5 + 3% of the total cost of the application
Both amounts are applied once the vendor is approved.

Both Fixed & Percentage Service Fee

Only one fee type selection can be applied per event configuration.

Application Fee vs. Service Fee

These two fees function differently within the application process.

Application Fee

Charged automatically when the vendor submits their application.
Collected during the first payment.

Service Fee

Charged only after the vendor is approved.
Applies to all payment methods including credit card, check, cash, and other accepted types.
Can be set as Fixed Amount, Percentage, or Both Fixed & Percentage.
Non-refundable by default.

What Vendors See

Once your event is published, vendors (Booth Hosts) will see the Service Fee displayed when completing their application.

Service Fee on Application Form

This ensures transparency before submission.

How Service Fees work when you deny an Application

If you deny an application:

The vendor will not be charged.

Important Reminder

Review your fee configuration carefully before publishing. Clear and accurate fee settings help prevent confusion and disputes later.

Need Help with our platform?

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Updated on: 27/02/2026

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