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How to apply for an event, check your application status, and get answers to your other questions.

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  • General Support
  • Event Organizers
  • Booth Hosts
  • How Do I Find My Event Organizer's Contact Information?
    Each event on BoothCentral is independently managed by its organizer. If you have questions about your application, booth setup, payments, refunds, or cancellations, you'll need to contact the event organizer directly. Where to Find Organizer Contact Details If you have not applied yet for an event: Log into your BoothCentral vendor account. Click on the Upcoming Events tab to see your events Upcoming Events (https://storage.crisp.chat/users/helpdesk/websiPopular
  • How Do I Cancel My Registration and Get A Refund?
    BoothCentral is the platform that your event is using to manage the event. Different events on our platform have different cancelation and refund policies. Because of this all refunds and cancelations will need to go through your Event Organizer. You can find their contact information by following these instructions.Some readers
  • How Can I View My Booth Payment?
    There are two ways to keep track the payments for your booth(s). Email Notification After making a payment, BoothCentral will send you an email stating the amount you have paid. BoothCentral Account For each event you are able to see all your payments from the Payment section of your BoothCentral application. Log in to your BoothCentral account. Click View Application for your event. Click the blue View Payments button at the top of the page.Some readers
  • How Do I Adjust My Profile Info?
    To change any of the following information use the instructions below. Personal Information Login Information (email & password) Online Payment Methods (credit card) Company Information Vendor Profile (Info that auto-populates future applications) Instructions: Click on your Profile Picture iconSome readers
  • I Am a New Vendor on BoothCentral, How Do I Get Started?
    Welcome to BoothCentral! We’re excited to have you join our vendor community. Here’s a step-by-step guide to help you get started and prepare for your first event. Step 1: Create Your Vendor Account Go to my.boothcentral.com Click Sign Up on the upper right side of the page. Sign Up 3. Click Join As Booth Host or Vendor Join as Booth Host or Vendor (https://Few readers
  • When Will I Know if I Am Accepted Into an Event?
    After submitting your vendor application, your acceptance depends on the event organizer’s review process. Here's what you need to know: Review Times Vary by Organizer Each event organizer sets their own timeline for reviewing and approving applications. Some respond within a few days, while others may wait until closer to the event date. You’ll Be NoFew readers
  • How Do I Change the Credit Card Use for Payments
    If you need to update or change the credit card you use for event payments, follow the steps below: To Add a Credit Card: Log in to your BoothCentral vendor account Click on the Profile Picture located at the upper right-hand corner and Click Your Profile. Your Profile 3. Click on the Payment Methods Payment Methods (https://storage.crisp.chat/users/helpdesk/websFew readers
  • I Have a Question About My Application or Event.
    If you have questions related to your application status, booth assignment, event details, payment, or any specific event requirements, the best person to contact is the event organizer. BoothCentral provides the platform, but all event-specific decisions and communications are handled by the organizer. Contact the Event Organizer if: You want to ask about application status, approval, or rejection You need information about booth assignments, fees, or refunds You want tFew readers
  • I Need to Cancel My Registration
    We understand that plans can change. However, it’s important to know that BoothCentral is not the event organizer. We provide the platform that hosts event listings, applications, and payments, but each event is independently managed by its organizer. How to Cancel Your Registration To cancel your event registration: Locate the Event Organizer's Contact Information You may refer to this help article for a step-by-step process on locatint the Event Organizer's ContacFew readers
  • How Do I Change My Email Address in my Application?
    If you need to update the email address listed on your event application, please contact BoothCentral support or the event organizer. However, it’s important to understand that system notifications are not sent to the email address on your application form. All communication from BoothCentral—including application approvals, payment reminders, and messages from the event organizer—goes to the email listed in your BoothCentral profile. If your profile email is outFew readers
  • How Do I Change Where the Email Notifications Goes To?
    Email notifications from BoothCentral are always sent to the email address listed in your BoothCentral profile. If you want to change where you receive notifications: Log in to your BoothCentral vendor account Go to your Profile Settings Update your email address to your preferred inbox Double-check that it’s correct, then click Save Changes Check your inbox for a confirmation email and click the link to verify your new addressFew readers
  • What Are the Costs of Using BoothCentral?
    BoothCentral keeps things *transparent *and *affordable *for vendors and organizers alike. FOR VENDORS Free to Create an Account Creating a vendor account and browsing events is completely free. There are no monthly or subscription fees to use the platform as a vendor. Booth Fee If your application is accepted, you will need to pay a booth fee to confirm your participation. Booth fees are determined by the event organizer and may vary basedFew readers
  • When Do I Have to Make a Payment When Applying to an Event?
    The timing of your payment depends on how the event organizer has set up their application process. Here’s what you need to know: Payment Terms are Set by the Organizer Event organizers decide when and how vendor payments are collected. You may encounter one of the following setups: Payment Due at Sign Up: You’ll be required to pay the booth or application fee immediately when you apply. Your spot is usually only confirmed upon organizer approval. Payment Due on SFew readers
  • Why Am I Not Getting Any Email Notifications?
    If you're not receiving emails from BoothCentral, try the following steps: Verify Your Email Address Make sure your account email is verified. Unverified emails will not receive system notifications. Check Your Spam or Junk Folder Sometimes emails may be filtered out by mistake. Avoid Marking BoothCentral Emails as Spam If you’ve accidentally marked a BoothCentral email as spam, our email provider may block future messages. In this case, please coFew readers
  • How Do I Update My Vendor Profile Information?
    Keeping your vendor profile up to date ensures that organizers have the correct information about your business, which can help prevent delays in communication, approvals, and booth assignments. It also ensures that you receive all important event updates and emails. Additionally, maintaining an updated profile allows your latest information to automatically populate in future applications, saving you time and reducing the chance of errors. Follow These Steps to UpdatFew readers
  • What is the Media Library?
    The Media Library is a built-in BoothCentral feature that enables vendors to upload, store, and manage images and documents, such as product and booth photos, food vendor licenses, and promotional graphics. Once uploaded, these files are securely stored in your account, making them easily accessible and reusable across multiple applications and events. Why Use the Media Library? Convenience: No need to upload the same file repeatedly when applying to different events. OrFew readers
  • I Selected AutoPay When I Applied. How Do I Turn It Off?
    If you selected AutoPay when applying to an event, you can turn it off anytime after you're approved. Here's how to do it: To Turn Off AutoPay: Log in to your BoothCentral vendor account Find your event and click View Application View Application 3. On the left side of the page, look for the Totals section. Totals Section (https://storage.crisp.chat/users/helFew readers
  • How Do I Know If I Am Accepted Into an Event?
    After you apply to an event on BoothCentral, the event organizer will review your application. Here’s How You’ll Know whether You’ve Been Accepted: You’ll Receive an Email Notification If you’re accepted into the event, you’ll receive an email confirmation at the address you used when registering. This email will include details about your acceptance and may include next steps like paying a booth fee or setting up your booth.Few readers
  • How Do I Find Events Relevant to Me?
    Finding the right events to participate in is key to having a successful experience on BoothCentral. Whether you’re just browsing or already have a BoothCentral account, you can easily search for events that match your interests. Here’s how to search for events that match your business or interests: If You are not Logged In or Do Not have a BoothCentral Vendor Account yet: Go to boothcentral.com Click Find Events in the top menu Find EventFew readers

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