Articles on: Booth Hosts

I Have a Question About My Application or Event.

If you have questions related to your application status, booth assignment, event details, payment, or any specific event requirements, the best person to contact is the event organizer. BoothCentral provides the platform, but all event-specific decisions and communications are handled by the organizer.



Contact the Event Organizer if:


  • You want to ask about application status, approval, or rejection
  • You need information about booth assignments, fees, or refunds
  • You want to cancel or make changes to your application
  • You have questions about event logistics such as setup times, parking, or what to bring
  • You need clarification on event-specific rules or requirements

How to Contact the Event Organizer


  1. Log in to your BoothCentral vendor account
  2. Go to the My Applications tab
  3. Find the event in question and click More Details
  4. On the event information page, look for the organizer’s contact details
  5. You can email or call the organizer directly for faster assistance


For a step-by-step guide, see the related article: How Do I Find My Event Organizer's Contact Information?



BoothCentral Support does not have access to organizer decisions or application outcomes. For the most accurate information, please reach out to your event organizer directly.


When Should You Contact BoothCentral?


BoothCentral supports the platform that organizers and vendors use to connect and manage events. While most questions should be addressed to the organizer, you can contact BoothCentral if you are experiencing technical issues.


Contact BoothCentral if:


  • You are unable to log in or reset your password
  • Your application or dashboard is not displaying correctly
  • A page, button, or feature is not working as expected
  • You are having trouble uploading product photos or documents
  • You are unable to submit payment due to a system issue
  • You need help navigating the site or understanding how to complete a task


If you're unsure who to contact reach out to BoothCentral's Live Chat and we'll help guide you to the right contact.


Need Help Getting a Response?


If you've reached out to the event organizer several times but haven't heard back within a reasonable amount of time, feel free to contact BoothCentral Support. We're here to help if your question remains unanswered or the issue is not resolved.



Need Help with Our Platform?


If you need assistance using BoothCentral, you can reach out to us through Live Chat or email us at support@boothcentral.com. We're here to help!


Live Chat

Updated on: 31/07/2025

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