Virtual Booth Host FAQs

What is a live virtual event?
A live virtual event connects exhibitors with attendees virtually. This can occur through a text chat or a face to face interaction. The exhibitor's booth is set up at their home or office and attendees have the opportunity to live chat with the exhibitor. This is all done from a single event webpage.

I’m not “techy”, am I going to be able to figure this out?
We think it’s simple enough that anyone will be able to figure it out:
Step 1: Log in to the event webpage.
Step 2: Enter your virtual booth and click the “Start Video Chat” button.
Step 3: Get ready to meet your visitors!

Do I need to download anything?
No. Nothing needs to be downloaded by the exhibitor or the attendee.

How do I sign up?
The sign up process is done through BoothCentral. The information that you include on your application will auto populate to the event webpage.

How should I set up my booth?
A video chat is often best when the presenter is close up and in a brightly lit space. Many exhibitors have a backdrop with a minimal background that is not distracting. Depending on the purpose of your virtual booth, you may have an item or two that could be used as a conversation piece.

Does BoothCentral have e-commerce capabilities?
If you are selling a product at your event, you will need to direct your customers to your website or e-commerce platform to make their purchase.

How many attendees can enter my virtual booth at a time?
There is no limit to the number of attendees that can enter your virtual booth or text chat with you. However, most events have a max capacity of 15 for the video chat.

What happens if I can’t get something to work?
BoothCentral provides live support for every event. Look for the Help Chat icon at the lower left corner of any BoothCentral page. You may also visit our extensive support site to familiarize yourself with our platform and to troubleshoot.
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