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# Paying With ACH Online on BoothCentral

# What Is ACH Online?

The **ACH Online feature** allows you to pay directly from your US bank account instead of using a credit or debit card.

ACH Online payments on BoothCentral are securely processed through **Stripe**, our trusted payment processor.

If an event organizer has enabled the ACH Online feature, you'll see **ACH Online** as an available payment option when completing an eligible payment.

| Note: ACH Online is available only for eligible US bank accounts and for events where the organizer has enabled this payment option.

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# Using ACH Online for the First Time

Before you can make your first ACH Online payment, you'll need to **add and verify your US bank account** in your BoothCentral profile.

If you select ACH Online before adding and verifying a bank account, you'll see the following message:

|| "To pay via ACH, first add and verify your bank account details (via Link or micro-deposits) in your Profile. Once that's done, return here to continue — your application progress has already been saved."

You can leave your application to set up your bank account. **Your application progress is automatically saved**, so you won't need to start your application over.


# Adding Your US Bank Account

To add your bank account as an online payment method:

1. Go to **Your Profile**.
2. Select the **Payment Methods** tab.
3. Click **Add new payment method**.
4. The **Online Payment Methods** window will appear.
5. Select **US bank account**.

![ACH Online Payment Registration](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/screenrecording2026-09-30at051_13r9paj.gif)

1. Follow the prompts to enter or connect your bank account information.
2. Review and authorize your bank account.
3. Complete any required bank verification.

Depending on your bank, verification may be completed through **Link** or **micro-deposits**.

Once your bank account has been successfully added and verified, it will be available for eligible ACH Online payments on BoothCentral.

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# Returning to Your Application

Once your US bank account has been added and verified:

1. Return to your saved application.
2. Continue to the **Payment Details** section.
3. Under **Payment Methods**, select **ACH Online**.
4. Your verified US bank account will appear as an available payment method.
5. Select the bank account you want to use.
6. Review your payment details.
7. Click **Submit Payment & Application** when you're ready.

![A verified US bank account will appear as an available payment method after selecting ACH Online.](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/image_41cksf.png)

|| Screenshot Disclaimer: The bank account shown in this example is a test account only and is not a real bank account. It is included for demonstration purposes.

| Good to know: If you want to use a different bank account for an ACH Online payment, you'll need to add and verify the new bank account from Your Profile → Payment Methods first.

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# How Long Do ACH Online Payments Take?

ACH Online payments are **not instant.**

Once you authorize the payment, it must be processed through the ACH banking network. ACH payments typically take **up to 4 business days** to process.

|| Note: Weekends and US bank holidays are not considered business days and may extend the processing time.

Even if your bank account has already been verified and appears as an available payment method, **the actual ACH payment still requires processing time**.

---


# What Happens While My Payment Is Processing?

After you authorize an ACH Online payment, Stripe submits the payment through the ACH banking network for processing.

During this time, your payment may continue to show as processing until the transaction is completed

|| Important: Authorizing an ACH Online payment does not mean your application has been approved. The event organizer is still responsible for reviewing your application and determining whether you are accepted into the event.

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# Can an ACH Online Payment Fail?

Yes. An ACH Online payment can still fail or be returned after it has been submitted.

Some common reasons include:

* Insufficient funds
* Incorrect bank account information
* A closed bank account
* The bank declining the payment
* Payment authorization being revoked

If your ACH Online payment fails, you may need to submit your payment again or use another available payment method.

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# Why Don't I See the ACH Online Option?

ACH Online may not be available for every event.

If you don't see **ACH Online** as a payment option, the event organizer may not have enabled the feature for that event.

You can use another available payment method or contact the event organizer if you have questions about the payment options available for their event.

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# Frequently Asked Questions

### Do I need to add my bank account before using ACH Online?
Yes. Your US bank account must first be added and verified under **Your Profile → Payment Methods** before you can use it for an ACH Online payment.

### Why am I being asked to go to my profile?
If you haven't added and verified a US bank account yet, you'll need to complete that step before paying with ACH Online.
Your application progress is automatically saved, so you can return to your application once your bank account is ready.

### How is my bank account verified?
Depending on your bank, verification may be completed through **Link** or **micro-deposits**. Follow the instructions provided when adding your US bank account.

### Do I need a credit card to use ACH Online?
No. Once an eligible US bank account has been added and verified, you can use it for eligible ACH Online payments without using a credit card.

### Is an ACH Online payment instant?
No. Even if your bank account has already been verified, the actual ACH payment is **not instant**. ACH payments typically take **up to 4 business days** to process.

### Can my ACH Online payment fail after I submit it?
Yes. An ACH payment can still be returned or fail after it has been submitted. This can happen for reasons such as insufficient funds or a decline from your bank.

### Can I use a different bank account?
Yes. You'll first need to add and verify the new bank account under **Your Profile → Payment Methods**. Once verified, return to your application and select it as your ACH Online payment method.

### Does paying with ACH Online mean my application is approved?
No. Payment and application approval are separate. The **event organizer** reviews applications and determines which vendors are accepted.

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### Need Help with our platform?

If you need assistance using BoothCentral, you can reach out to us through **Live Chat** or email us at support@boothcentral.com. We're here to help!

![Live Chat](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/live-chat_1g2urtx.gif)