> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.boothcentral.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I Need to Cancel My Registration

We understand that plans can change. However, it’s important to know that **BoothCentral is not the event organizer**. We provide the platform that hosts event listings, applications, and payments, but **each event is independently managed by its organizer.**

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### How to Cancel Your Registration

To cancel your event registration:

1. **Locate the Event Organizer's Contact Information**

* You may refer to this help article for a step-by-step process on locatint the Event Organizer's Contact Infromation: [How Do I Find My Event Organizer's Contact Information? ](https://support.boothcentral.com/en/article/how-do-i-find-my-event-organizers-contact-information-lbo2wp/)

2. **Review the Event's Refund Policy**

* Refund policies are set by each organizer individually
* Some organizers allow full or partial refunds, while others may have strict no-refund policies
* BoothCentral does not control or enforce these policies

3. **Reach Out to the Organizer Directly**

* Reach out to them via email or phone them for a quicker response.
* Politely request a cancellation
* Ask about any refund eligibility if applicable
* Include your full name, email address, and the event name for quicker assistance

|| **Note:** BoothCentral cannot override or process refunds for event registrations. All cancellation requests must be handled directly with the event organizer.

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### Need Help with Our Platform?

If you need assistance using BoothCentral, you can reach out to us through **Live Chat** or email us at support@boothcentral.com. We're here to help!

![Live Chat](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/live-chat_1g2urtx.gif)