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# How to Cancel a Booth Host's Registration

|| Only Approved exhibitors can be canceled. Pending and Waitlisted applications must be denied instead.

Please review the steps carefully. **Cancellations cannot be reversed** once completed.

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### Step 1: Access Your Event

1. Log in to your **Event Organizer** account.
2. From **My Dashboard/My Events**, select the applicable event.

---

### Step 2: Navigate to Applications

1. Click **Applications** in the left navigation.
2. Select **View**.

![Applications > View](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/screen-recording-2026-02-21-at_1nph3y5.gif)

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### Step 3: Open the Approved Application

1. You will see tabs for **Pending**, **Approved**, **Started**, **Denied**, and **Cancelled**.
2. Click the **Approved** tab.
3. Locate the appropriate Booth Host/Vendor and click **Review**.

![Manage Applications](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/image_1d43pcp.png)

| 💡 Tip: To sort this list alphabetically by business name, click the arrow icons in the column header.

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### Step 4: Cancel the Registration

1. This will open the Booth Host/Vendor application.
2. Click the red **Cancel** button.

![Application - Cancel Action](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/image_142iq83.png)

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### Step 5: Review Cancellation Options

A cancellation window will pop up. Here you can:
* Refund the Application/Service Fee (optional)
* Add a Cancellation Fee (optional)
* Send a message to the Booth Host/Vendor (optional)

![Cancel Registration Pop-Up](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/image_n438qw.png)

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### Step 6: Finalize the Cancellation

Click **Cancel Registration** to complete the cancellation.

![Click Cancel Registration](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/image_1xi1lw2.png)

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### What Happens Next?

* The Booth Host/Vendor will be notified by email of the status change.
* If a refund is issued, funds will be returned based on the refund method selected.

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### Important Notes: 

* Proceed with caution — cancellations cannot be reversed. 
* If the vendor paid by credit card, it’s best to process the refund through the platform (avoid offline refunds).
* Credit card processing fees won’t be charged if the credit card payment is fully refunded.

||| Proceed with caution; cancellations can not be reversed. 

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### Need Help with our platform?

If you need assistance using BoothCentral, you can reach out to us through **Live Chat** or email us at support@boothcentral.com. We're here to help!

![Live Chat](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/live-chat_1g2urtx.gif)