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# How Do I Issue a Credit to a Booth Host?

||| IMPORTANT: You should ONLY issue a credit if you are reducing the total amount due for the vendor (such as a discount). Do NOT issue a credit if you only need to perform a refund. Please contact BoothCentral for further assistance.

Follow these instruction to issue a credit to a booth host.

| Note: For Pending and Waitlisted applications, the booth host's credit card will not be charged until you click the Approve button (Payment Terms must be set to "Due on Acceptance").  In other words, if you follow these steps before approving the application, the Booth Host's credit card will only be charged the discounted rate.

1. Open your event and select the **Applications > View** in the left navigation bar.  Click the **Review** button for the vendor you'd like to issue the credit to.

![Review](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/image_j6fczm.png)

2. Scroll to the **Payment** section and click the orange **Issue Credit** button.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/image_5akjl0.png)

3. In the pop-up window that appears, enter the amount to credit and fill in the **Details/Notes** text box.  Click the **Submit **button.

|| If your application has not yet been approved, the credit will not show up until you click the **Approve** button.

![Submit](https://storage.crisp.chat/users/helpdesk/website/e7e612ee4346f800/image_dakvy0.png)

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**In the scenario where you need to credit an amount greater than what the Booth Host has paid (for example, they have paid $25 but you actually owe them $75), you will need to follow one additional step.**
 
* In the scenario just described, a red **Enter Refund** button will appear.  Click this button.

![](https://storage.crisp.chat/users/helpdesk/website/e7e612ee4346f800/screenshot-2020-10-27-at-10320_tme2is.png)

* The following window will open. Enter the Refund Amount, Refund Method, Refund Date, and Reference Number. Click **Submit**.

![](https://storage.crisp.chat/users/helpdesk/website/e7e612ee4346f800/screenshot-2020-10-27-at-10291_1pfbqi7.png)

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### Need Help with our platform?

If you need assistance using BoothCentral, you can reach out to us through **Live Chat** or email us at support@boothcentral.com. We're here to help!

![Live Chat](https://storage.crisp.chat/users/helpdesk/website/-/e/7/e/6/e7e612ee4346f800/live-chat_1g2urtx.gif)